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Errol F
NEW IBERIA, LA | 2018 Chevrolet 1500 SilveradoMay 16, 2023They were fastResponse from Musson Patout GMC
May 19, 2023We want all our clients to have a comfortable and stress-free experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!Daniel H
NEW IBERIA, LA | 2019 GMC 1500 SierraMay 13, 2023Good serviceResponse from Musson Patout GMC
May 16, 2023Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!Brittany V
LAFAYETTE, LA | 2015 Cadillac ATS SedanMay 12, 2023Britney was not welcoming, and when asked about my extended warranty she seemed to become irritated. Spoke to a different person who directed me in where I needed to go to get my questions answered. I went ahead and got the diagnostic done and the mechanic found 1 issue, I went to a front end shop and they found 2 more issues that needed to be addressed asap. I find that the mechanic at Musson Patout was not thorough, which would have in the long run been very expensive to me. It also made me question if my tires were even rotated after my oil change. Not satisfied and will not be returning, as my warranty expired about 7 months ago and that was the only reason I would have my services done there, but after this experience I no longer feel the need to continue going there. Customer service is huge as well as accuracy and efficiency especially when it is with a car wheel structure.Response from Musson Patout GMC
May 12, 2023We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.Bonnie L
NEW IBERIA, LA | 2017 Buick EnclaveApril 14, 2023had scheduled appointment for oil change, I was in and out within 20 minutes. Always great service.Response from Musson Patout GMC
April 17, 2023It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best wishes, Musson-Patout Automotive Group, INC.Irving H
NEW IBERIA, LA | 2014 GMC 1500 SierraApril 10, 2023The service was excellent very friendly and helpful.Response from Musson Patout GMC
April 11, 2023Thank you for choosing Musson-Patout Automotive Group, INC. as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!Eugenie L
NEW IBERIA, LA | 2021 Buick Encore GXMarch 25, 2023Very friendlyResponse from Musson Patout GMC
March 27, 2023Leboeuf, Eugenie P, thanks again for taking the time to leave us this information about your recent visit. All Star Customer Care reviews@allstarautomotive.comOwen T
NEW IBERIA, LA | 2023 Buick EnvisionMarch 9, 2023professional, execellent product knowledge, and very courteois.Response from Musson Patout GMC
March 11, 2023Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jason C
LAKE CHARLES, LA | 2022 GMC 1500 SierraMarch 8, 2023excellent explanation of what was done during the recall work performed. Lobby was comfortable and had fresh coffee. Excellent experience.Response from Musson Patout GMC
March 11, 2023It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!Krizel A
NEW IBERIA, LA | 2019 Buick EncoreMarch 2, 2023Very friendly staffResponse from Musson Patout GMC
March 6, 2023We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.Rbedreiak G
LAFAYETTE, LA | 2020 GMC 1500 SierraFebruary 26, 2023Was in and outResponse from Musson Patout GMC
March 2, 2023Hi, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!